Web Accessibility

We are committed to ensuring digital accessibility for people with disabilities. We continually improve the user experience for everyone.

Last updated: December 2024

Our Commitment

At Skinous Aesthetics, we believe that beauty and wellness should be accessible to everyone. We are dedicated to providing an inclusive digital experience that enables all users to access our services and information with ease and dignity.

Our Promise

We strive to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards and continuously work to improve accessibility across our digital platforms.

Accessibility Features

Visual Accessibility

  • • High contrast color schemes
  • • Dark and light theme options
  • • Scalable text and images
  • • Clear visual hierarchy
  • • Alternative text for images

Keyboard Navigation

  • • Full keyboard accessibility
  • • Logical tab order
  • • Visible focus indicators
  • • Skip navigation links
  • • Keyboard shortcuts

Screen Reader Support

  • • ARIA labels and descriptions
  • • Semantic HTML structure
  • • Descriptive headings
  • • Form field labels
  • • Status announcements

Mouse & Touch

  • • Large clickable areas
  • • Touch-friendly interface
  • • Hover and focus states
  • • Drag and drop alternatives
  • • Gesture alternatives

Responsive Design

  • • Mobile-first approach
  • • Flexible layouts
  • • Zoom up to 200%
  • • Portrait/landscape support
  • • Cross-device compatibility

Content Accessibility

  • • Plain language content
  • • Clear instructions
  • • Error identification
  • • Consistent navigation
  • • Readable fonts

Compliance Standards

Our website is designed to meet or exceed the following accessibility standards:

WCAG 2.1 Guidelines

Level A Compliance
Level AA Compliance (Target)
Level AAA (Ongoing)

Additional Standards

Section 508 Compliance
EN 301 549 Standards
ADA Compliance

Supported Assistive Technologies

Our website is compatible with the following assistive technologies:

Screen Readers

  • • JAWS
  • • NVDA
  • • VoiceOver
  • • TalkBack

Voice Control

  • • Dragon NaturallySpeaking
  • • Windows Speech Recognition
  • • Voice Control (macOS)
  • • Voice Access (Android)

Alternative Input

  • • Switch navigation
  • • Eye tracking
  • • Head tracking
  • • Sip-and-puff devices

Browser Accessibility Settings

You can enhance your browsing experience using built-in browser accessibility features:

Text & Display

  • • Zoom in/out (Ctrl/Cmd + or -)
  • • Increase text size in browser settings
  • • Use high contrast mode
  • • Enable dark mode
  • • Customize font preferences

Navigation

  • • Use Tab key to navigate
  • • Enable caret browsing (F7)
  • • Use spacebar to scroll
  • • Enable voice commands
  • • Customize keyboard shortcuts

Accessibility Feedback & Support

We welcome your feedback on the accessibility of our website. If you encounter any accessibility barriers or have suggestions for improvement, please let us know.

Contact Methods

Phone

+27 81 541 8521

Response Time

• Email responses within 24 hours

• Phone support during business hours

• Urgent accessibility issues prioritized

• Regular accessibility audits conducted

Ongoing Improvements

We are continuously working to improve the accessibility of our website. Our ongoing efforts include:

Current Initiatives

  • • Regular accessibility testing
  • • User feedback integration
  • • Staff accessibility training
  • • Third-party accessibility audits

Future Plans

  • • Enhanced mobile accessibility
  • • Voice navigation features
  • • Improved screen reader support
  • • Accessibility preference center

This Accessibility Statement is reviewed and updated regularly to reflect our ongoing commitment to digital inclusion.